Solving Complex Problems and Improving Customer Experience with our Digital Transformation and Advisory Services
Our innovative products and services deliver tangible results to federal agencies so they can achieve their mission. See how our services below can help your organization become more agile, strategic, secure, efficient, and impactful.
IT Advisory & Management
Planning, Strategy, and Portfolio Management Support
It can be difficult for agencies to juggle the realities of a complex Agile system development project with the reporting needs of leadership and oversight entities. To help align the goals of business, IT, and financial stakeholders, we work with customers to understand their investment portfolio and assist with Capital Planning and Investment Control (CPIC) reporting.
This helps agencies ensure value across their program portfolios, maximize efficiencies through Technology Business Management (TBM), provide increased visibility, improve their FITARA scorecards, and maximize the impact of federal investments.
- LEAN Portfolio Management
- Capital Planning & Investment Control (CPIC)
- Technology Business Management (TBM)
- FITARA Scorecards
Organizational Change Support
We support agencies by assessing the impact of changes on staff and operations, developing strategies for effective transition, and fostering employee buy-in through communication and training.
Our approach includes change management frameworks that outline the steps for successful implementation, stakeholder engagement strategies that include affected parties, and ongoing support to address challenges during the transition.
Our goal is to ensure that changes are adopted smoothly, minimizing disruption and maximizing the benefits of new initiatives, policies, or technologies.
- Organization Change Models (Kotter, ADKAR)
- Change Impact Analysis
- Transition & Buy-in Support
- Communications & Training
Governance and Policy Support
Our team works closely with customers to ensure their IT projects adhere to all relevant legislation, regulations, directives, and guidance.
We help agencies understand their regulatory and legislative environment, review relevant policy and monitor compliance with OMB, NIST, Federal Enterprise Architecture (FEA), and Management Directives (MDs). We also help ensure compliance with agency-specific documents like strategic plans and management directives (e.g., DHS MD-102).
- Governance Documentation
- Compliance with Regulations, Directives, & Guidance
- Strategic Plan Alignment
Agile Coaching and Training
We help organizations adopt and implement Agile methodologies, including the Scaled Agile Framework (SAFe), to enhance collaboration, flexibility, and resiliency.
Our Agile coaches work closely with your team to foster a culture of continuous improvement, facilitate effective ceremonies, and assist in coordinating Agile Release Trains (ARTs). This helps ensure alignment across multiple teams and synchronizes planning and delivery efforts.
We also offer Agile coaching and training services to include helping you get the most value out of your current Agile collaboration tools.
By promoting an Agile mindset and implementing SAFe practices, we help improve project delivery, enhance stakeholder engagement, and ultimately achieve better mission outcomes.
- Agile Methodologies & Practices
- Agile Metrics
- Quarterly Planning
- SAFe Agile Release Trains
Business Process and Communications Support
We conduct gap analysis and LEAN value stream mapping to identify opportunities for improvement so that agencies can optimize and automate their processes and maximize product value.
As process improvements and system changes are implemented, we leverage agency content quality controls/style guides to tailor communications for individual audience needs while always considering the security, accessibility (translation, omnichannel, etc.), and efficient distribution of information.
- Gap Analysis
- LEAN Value Stream Mapping
- Process Automation
- Stakeholder Engagement & Communication Plans
Acquisition Process Support
If Organizational Conflicts of Interest (OCI) concerns do not exist, we can provide guidance and assistance throughout the procurement lifecycle to ensure agencies acquire goods and services efficiently and in compliance with federal regulations.
This includes defining requirements, conducting market research, performing alternatives analysis, developing solicitations, and evaluating proposals. As needed, support encompasses training staff in acquisition policies, best practices, and effective contract management.
- Alternatives Analysis
- Procurement Lifecycle Support
- Support for Market Research, Solicitation
- Development & Proposal Evaluation
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